How do I reserve my bikes?
The best way is to reserve is by using our reservation
system.The 2nd best is to
email us at reservations [at] changeofgreenery.com.
What all is provided with the bike rental?
The ebikes are fully equipped with a lock, basket and a helmet. You'll
be provided 5 different maps on our bar maps with our partners
on them for you to visit.
What all do I need bring?
Wear sunblock and your eco-friendly water bottle (a regular
12 oz water bottle will not fit in the water cage). Also wear
comfy shoes – no flip flops or heels please. Feel free to bring
a picnic lunch or have amazing Chef Brian Whitmer pack up something
for you from Napa Valley Marriott’s VINeleven.
Do I have to stay at The Napa Valley Marriott?
No you do not, but our ebike riders can take advantage of the 10% off the room
rate Napa Valley Marriott. Please email us for the coupon code to use at marriottoffer
[at] changeofgreenery dot com.
What time do I pick up my electric bike?
You can pick up your bike anytime from 9am - 12pm for the all-day
bike rental. For the 4-hour tours, please pick up your bike
at 9am or 1pm.
Where do I pick up my electric bike?
You pick up your bike behind the Napa
Valley Marriott Spa. There are two buildings on-site. One
is the hotel and the other is the spa. We are located behind
the spa. Please park around that area as well if you are just
coming to visit us.
What time is drop off and what happens if I don't return
it?
Drop off time is 6pm. We have a late return fee of $20 per
bike.
What happens if my battery runs out of juice?
More than likely, your battery will NOT run out of electricity
with our bike maps using PEDAL-ASSIST. You are
more than welcome to take the VINE 10 bus back to the Napa
Valley Marriott. The VINE bus system provides a bike rack equipped
for two bikes per bus.
I've never been on an electric bike before. Is it hard?
If you have ridden a regular bike before, you can ride an electric
bike just as easily. The only difference is the enclosed motor
hub and the throttle. Yes, the bike is heavier than most mountain
bikes, but our electric bikes is less obtrusive looking to
other ebikes.
How much do the bikes weigh?
Approximately 55 pounds.
How long will the battery last?
Depending on your weight and how often you use your throttle,
the bike should be able to take you up to 30 miles on REGULAR,
FLAT terrain. If you use pedal assist the entire time, you
should have no problem doing the 27-mile loop. If you use throttle
mode the entire time (AKA no pedaling), your battery time should
be cut in half - approximately 13-15 miles.
Do you provide bottle pick up service?
If you cannot take your bottle with you in your backpack or
in your bike basket, we will gladly pick it up from you with
a minimum of 3 bottle pickups per trip from our partners only.
Bottle service from non-partners will be a $5.00 charge per
winery.
How many wineries can I visit in one day?
Most guests who visit Napa only see three wineries or tasting
rooms. We do not suggest drinking and driving, as that is very
dangerous. Please use your best judgment in sampling the wines
(Swirl, Sip and Spit Method).
What happens if I can't make it back in time?
If you are close to the Napa Vine Bus stop (Vine 10 going southbound),
you can hop on that bus and it will take you back to The Napa
Valley Marriott.
Can you get someone to pick us up?
Pickup service is $25.00 per person. Maximum of 2 at a time.
Can you drop off the bikes at our hotel?
We can drop off and pick up the bikes at a local hotel within
a 5 mile radius for an additional $25.00 for two bikes. Two
bikes only.
Do you have a baby trailer?
Yes, we have a baby trailer. First come, first serve.
Do you have a tag-along for our little one?
Yes, we have a tag-along. First come, first serve. |
